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April 2005
DIRECT Newsline
GM Uses Web to Give Itself a Voice
General Motors Corp. is using the Web to build relationships with car buyers and increase consumer conversation about its vehicles. General director...
BY BETH NEGUS VIVEIROS
News briefs/directmag.com
3/16 THE NEIMAN MARCUS GROUP INC. said it was exploring a sale of the company and that it had hired Goldman Sachs & Co. as its financial adviser. Neiman's...
No, It's Mine!
I'll never forget my first lesson in business-to-business mailing lists. After seven years at Book-of-the-Month Club, I moved over to Ziff-Davis to market...
BY RUTH P. STEVENS
Departments
DIRECT listline
NEW LISTS Selective Health Plans More than 330,000 postal and e-mail records for members of Selective Health Plans are available. These individuals requested...
Don't Cut All the ‘Carbs’
The low-carb diet craze is losing momentum. Unfortunately, this is not the case in the business world. As companies realize the spectrum of benefits...
BY VICKI L. JAMES
Mind Your Business Database
Son, there are two kinds of people in this world. Those who like chunky peanut butter, and those who eat creamy.” I uttered these profound words...
BY JEFF FOWLER
Op-Ed Columns
Consumers Are Toast
Sometimes it pays to forget the hype about one-to-one marketing and look at the reality. Yes, consumers have more choices than they did 20 years ago....
BY RAY SCHULTZ (rschultz@primediabusiness.com)
Hot Tip: It's the Research, Stupid
"I don't get it. We're using the Most Fantastic Analytical Wonder Ever Devised Software, Clever Consul-tants Unlimited and Miracle-In-a-Box Databases....
KATIE MULDOON
Truth or Consequences? Yeah, Sure
The e-mail is typical: “Fast acting wrinkle reducer. Try it free. Click here.” OK, I clicked here. On comes a video with someone named “Lori...
HERSCHELL GORDON LEWIS
General
Chelsea & Scott Boosts Sales, Saves Money With E-Catalogs
Who says recycling is a chore? Online marketers of all sizes are embracing catalog recycling by putting their books up on the Web site as well as in...
Combo Platter
A question every direct marketing enterprise faces is whether to use in-house or outsourced creative. There's little doubt the desire to reduce costs...
BY MARY ANN KLEINFELTER
FedEx Delivers to Customer Touch Points
FedEx is looking to both operational and relationship touch points to drive customer loyalty. Operational touch points like phone conversations, online...
BY BETH NEGUS VIVEIROS
Getting Started
It's a big step for marketers to open up their packages to the many offers vying to be inside. Usually a DMer puts its list up for rental and based on...
BY MARGARET RAVEN GINNS
Grilling on the Hill
Even before the first witness was called, members of the U.S. House of Representatives were lining up to take shots at the compiled data industry during...
BY RICHARD H. LEVEY
letters to the editor
OUT OF STEP? I'm glad Tom Collins isn't in charge of makeovers on shows like “The Swan”; his “after” results would look worse...
Medicinal Benefits
Direct-to-consumer advertising has become a major tactic for pharmaceutical brand marketing, accounting for an estimated 12% of 2003's overall promotional...
BY JENNIFER RIGLEY AND DEBORAH FUREY
Opposites Attract
At times, creative and production professionals probably feel like they're from separate universes, divided by a common language of specs, deadlines...
BY BETH NEGUS VIVEIROS
RosettaStone Ad Gets a ‘B’ in DM Language
This ad for Rosetta Stone language courses is a puzzle. It surely was not devised simply as a brand-building ad, since no one walks into a language instruction...
THOMAS L. COLLINS
Schumer Pushes for Expanded FTC Role
How would you like more power? That, in so many words, was Sen. Charles Schumer's question to Deborah Platt Majoras, chairman of the Federal Trade Commission....
BY RICHARD H. LEVEY
Schumer Pushes for Expanded FTC Role
February 15 ChoicePoint announces that it sold 145,000 consumer data records to scam artists. February 25 Bank of America says tapes containing credit...
Richard H. Levey
Smith on the Hot Seat
Is a year's worth of credit monitoring enough for victims of identity theft? That question was debated during a contentious exchange between Derek V....
BY RICHARD H. LEVEY
Take Me Out to the Mail Game
A friend outside of the DM industry asked me recently if the New England Patriots' Super Bowl win or the Red Sox's World Series victory had any impact...
BETH NEGUS VIVEIROS
Taking the ‘Bill Me’ by the Horns
This issue, I solicit your pity for a catalog recipient. She's a first-year legal associate, has student loans stretching beyond the horizon and is now...
RICHARD H. LEVEY
The Bogeyman Doesn't Wear Brown
Washington is a rumor mill. Sometimes the rumors have a thread of truth to them; many times they don't. In Washington postal circles, the differences...
GENE A. DEL POLITO
The Data Dozen
Count 'em: There have been 10 pieces of data-related legislation introduced this year, and two promised. Here's a listing: 1. Social Security Online...
BY RICHARD H. LEVEY
Time for Another Look at Universal Order Entry
The list industry has been plagued for decades by the lack of a uniform order entry and invoice structure that would benefit all brokers and managers....
BY BOB CASTLE
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Mail Stream: A Report on Incoming Direct Mail

Contemporary home design hit a new low, so to speak, in the Summer Catalog 2004 from modular floor covering product Flor from Interface. Retired U.S. Army General Tommy Franks, who commanded troops in Iraq and Afghanistan in recent years, has accepted a new mission -- to help raise the capital needed to build The National Museum of the U.S. Army.
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