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January 2008
DIRECT Newsline
Bidart & Ross Gets In the Mail
Investment consultants Bidart & Ross decided last year to stop making cold telemarketing calls to drum up leads for its advice about corporate 401(k)...
By Larry Riggs
Fetch! Good Site!
Anyone who's ever owned pets knows how tough it can be to get them to do what you want. Likewise, online marketers occasionally have a hard time helping...
By Beth Negus Viveiros
Start Talking
Hello, Ruth. This is Susan Doe from Acme Widgets calling. I'd really like to speak with you. Would you please call me back? You can reach me at 1-800-555-5555.DELETE!...
By Ruth P. Stevens
The Sagebrush Solution
Some things in Nevada never change. Death Valley has great natural beauty and stultifying heat. Wisenheimers persist in describing Red Rock Canyon as...
By Richard H. Levey
Features
Listline
NEW LISTS SOHO Buyers Marketplace Those named on this file used credit cards to make purchases at a national retail chain store. The count for the last...
The Write Stuff
Did you know your customers and prospects are getting hit with about 3,000 advertising messages a day? This barrage of noise is making it hard for anyone...
By Michael Kaselnak
Op-Ed Columns
Dear Friend
Everyone has a favorite Abraham Lincoln quote. Mine is the one he made when asked to sign a death warrant for a young deserter. Lincoln said, “I...
RAY SCHULTZ
I Dub Thee…Sir Charge
Does Ripley's “Believe It or Not” comic still exist? I haven't seen it lately, but if it does I have a perfect candidate for inclusion —...
HERSCHELL GORDON LEWIS
General
A Bigger Bang
Congratulations! You are wisely spending your marketing dollars on single campaigns, and the results show it. But are you looking at the big picture?...
By Lisa Hamilton
A Corny Idea
If you had the man considered the world's first popcorn chef in your employ, what would you do? Dale and Thomas knew the answer was obvious — make...
Beth Negus Viveiros
Another So-So Effort From Dell
Michael Dell of Dell Inc. (formerly Dell Computer) doesn't need my help. In the latest Forbes 400 list, he was rated the ninth-richest man in America....
THOMAS L. COLLINS
Calling All Web Analysts…
Is help out there for marketers looking to take the first steps into online analytics? Yes, up to a point, according to a new study from Forrester Research...
Richard H. Levey
Channel Booster
The results are in and once again, return on investment from e-mail is astronomical compared with other direct marketing channels. But a drastic shift...
By Ken Magill
Ho-Ho — or Ho-Hum?
Up on the laptop,Click, click, click.Some missives inspired sales,While the others didn't stick. Last issue in this space, we discussed (OK, I discussed...
BETH NEGUS VIVEIROS
Letter to the Editor
BEING DIFFERENT ISN'T ENOUGH Todd Sullivan (Letters to the Editor, October) believes Dyson's vacuum cleaners being “different” is “reason...
Oh, Grow Up
If you want to grow your enterprise, look within. That's the message from Robert H. Bloom in “The Inside Advantage: The Strategy That Unlocks the...
Beth Negus Viveiros
Paying Off
Marketers are using more sophisticated metrics to determine the ROI of their cross-channel campaigns. But for many, keeping track of data across their...
By Beth Negus Viveiros
Privacy Crackpots Are at It Again
Just when you thought the privacy crackpots couldn't get any wackier, they call for a contraption that would kill the Internet economy as we know it:...
KEN MAGILL
Screen Scene
If your customers aren't already watching your content online, chances are they will be soon. Within the next three years, more than 16 million U.S....
Beth Negus Viveiros
Social Capital
Hey, big spender! Wanna spend some time with me…online? More and more, financial services marketers are using viral video and other social networking...
By Beth Negus Viveiros
Tidings of the Post-Holiday Season
Jan. 1, 2008 To: All Employees From: J. Fred Muggs, Merchandise Coordinator, B.S. Pulley Department Stores Re: Reducing merchandise returns Thank you...
RICHARD H. LEVEY
Trail Mix
Not everyone goes to Nevada just to play the slots. Some go there to golf, others to kayak. And the Nevada Commission on Tourism (NCOT) is reaching out...
Richard H. Levey
Widgets? They're Easy
Staples has an “Easy” button for you. In fact, it has several. There's the one that's been featured in its print and television ads since...
By Brian Quinton
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Mail Stream: A Report on Incoming Direct Mail

Contemporary home design hit a new low, so to speak, in the Summer Catalog 2004 from modular floor covering product Flor from Interface. Retired U.S. Army General Tommy Franks, who commanded troops in Iraq and Afghanistan in recent years, has accepted a new mission -- to help raise the capital needed to build The National Museum of the U.S. Army.
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