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March 2007
DIRECT Newsline
Class Mobility
In mobile marketing, it's all about adding value. A Harris Interactive poll last fall found that 26% of users will accept ads on their cell phones if...
By Brian Quinton
Data Dilemmas
Business-to-business databases have never been celebrated for their cleanliness. For starters, B-to-B data is complex and fast-changing. Customers conduct...
By Ruth P. Stevens and Bernice Grossman
East West Goes Postal
East West Magazine will make its subscription-building direct mail debut at the end of this month, offering two free issues as an enticement for the...
By Larry Riggs
Letter Perfect
Overstock.com has a tag line — “It's all about the O.” But with help from Teradata,...
By Richard H. Levey
Scare Tactics
To the meek, managing content across multiple channels can be a daunting — one might even say scary — task. But Comcast wasn't afraid of...
By Beth Negus Viveiros
Features
Listline
NEW LISTS Whyville.net Numedeon Inc. offers a file of 1.9 million children ages 8 to 15 who registered at the educational Web site
Op-Ed Columns
Model Citizens
It may be bad form to revive the old us-vs.-them fight between direct marketers and brand advertisers. We're all one big, happy family these days, right?...
RAY SCHULTZ
Whatever Happened to…
If you're old enough…and that might be over age 25…you remember when double postcards were king of the hill in subscription mailings. You...
HERSCHELL GORDON LEWIS
General
Anglo-American
It doesn't matter which side of the pond they're on. The first stop for most consumers planning a trip is the Internet. That's why VisitBritain, the...
By Beth Negus Viveiros
Back to Basics
In this multichannel age, direct mail is still the largest single power in direct marketing. The U.S. Postal Service handled 102.5 billion pieces of...
By Bob Massie
Big Ideas for Microsites
Bill Hanekamp is a huge fan of small Web sites. Technically, they're called microsites — small, self-contained Web destinations that are separate...
By Brian Quinton
Captive Audience, Captive DMers
Earlier this year, guerrilla marketing agency Interference Inc. placed small digital displays of cartoon characters throughout several jumpy, post-9/11...
RICHARD H. LEVEY
Direct Asks…
No question — Amazon.com. I know, it's a no-brainer, but they deserve the accolades. The site is...
E-mail List Killers
Deleting inactive addresses from a house file may be the last thing most traditional direct marketers would do, but it's becoming a necessity in e-mail....
By Ken Magill
Eastern Philosophy
Mounting a successful integrated marketing effort is difficult enough. Throw in the additional hurdle of targeting a segment with a unique language and...
By Beth Negus Viveiros
Enter Here
The goal of lead generation is simple: Get the greatest response from your marketing efforts by offering prospects the ability to contact you in any...
By James Obermayer
ETF Ad Weaves a Tangled Web
Anybody here remember a certain pseudo-inspirational poster of yesteryear? It read: “They said it couldn't be done. So we didn't even try.”...
THOMAS L. COLLINS
Get to Know…NEMOA
WHAT The New England Direct Marketing Association MEMBERSHIP About 300 catalogers and vendors. Suppliers are required to have two letters of recommendation...
Beth Negus Viveiros
Give the People What They Want
No matter what medium your customers shop in, make sure you treat them well. Fifty-nine percent of respondents to a recent survey from Cambridge, MA-based...
Beth Negus Viveiros
Good Morning, Class
Video may have killed the radio star, but it was a boon to the professor — the Video Professor, that is. The direct marketer of instructional computer...
Beth Negus Viveiros
Google's Parking Problems
My list of the ways Google is like my hometown of Chicago comes down to one item: They both have parking problems that are rooted in history and long...
BRIAN QUINTON
Greetings, Earthling!
Printers, envelope makers, lend me your ears. I come bearing good news: Direct mail is here to stay. I realized this as I re-searched a piece on greeting...
BETH NEGUS VIVEIROS
Handling Calls In-House
If you're dialing into a call center from home, chances are you may be relaxing in pajamas and slippers. And chances are the reps you talk to may be...
By Beth Negus Viveiros
Leads for the Pack
Everyone — from accountants to Web page designers to masseuses — needs to know how to sell their services. This is what C.J. Hayden wants...
Beth Negus Viveiros
Letters to the Editor
JUST ONE THING… I think Herschell Gordon Lewis overlooks one issue in his excellent lambasting of fundraising letters that don't work — the...
Managing Your E-mail Reputation
E-mail reputation isn't just a technical issue among big e-mail service providers. As an e-mailer, your standing reflects on your brand and affects your...
By Rick Buck
No Booth? No Problem!
Imagine you're exhibiting at a trade conference and your booth doesn't show. Bad news, right? Not necessarily. Jordan Ayan, CEO of e-mail service provider...
Ken Magill
See-Worthy Mobile Video
Lots of things make mobile video campaigns tricky. Many current phones can't launch video clips automatically, and many wireless networks can't transmit...
Brian Quinton
Why Scottsdale?
Want a limited picture of the Scottsdale, AZ tourism market? Examine the customer data from a single hotel or resort. Want a more rounded view? Combine...
By Richard H. Levey
Xanadu Excelsior
At last, a residence for the clueless nouveau riche. The name? Luxuria. The audience? Rubes who want to trumpet — as garishly as possible —...
Ray Schultz
You Wouldn't Treat Your Most Productive Sales Rep This Way
For those DMers who are still unconvinced that e-mail's a different animal than direct mail, look no further than the following pitch that arrived in...
KEN MAGILL
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Mail Stream: A Report on Incoming Direct Mail

Contemporary home design hit a new low, so to speak, in the Summer Catalog 2004 from modular floor covering product Flor from Interface. Retired U.S. Army General Tommy Franks, who commanded troops in Iraq and Afghanistan in recent years, has accepted a new mission -- to help raise the capital needed to build The National Museum of the U.S. Army.
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